BeneLynk Partners with Lasagna Love

 

Our Social Care Strategy

 

Collaborating effectively with community-based

organizations  such as Lasagna Love

is a crucial strategy for BeneLynk.

 

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BeneLynk Partners with Lasagna Love

 

Addressing Food Insecurity

 

Food insecurity has a broader impact

than solely providing sustenance, influencing

various aspects of individual health and well-being.

 

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BeneLynk Partners with Lasagna Love

 

Compassionate Advocacy

 

Our employees help people every day. With our

Lasagna Love partnership, they get to deliver even

more compassion… and some delicious food!

 

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BeneLynk Partners with Lasagna Love to Serve Communities in Need

 

BeneLynk has partnered with Lasagna Love to produce and deliver food directly to the communities of our employees. In supporting Lasagna Love, BeneLynk reinforces its dedication to making a meaningful difference in the lives of individuals by addressing the root causes of health challenges.

 

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Over 218,000

Food Assists

 

BeneLynk documented over 218,000 food insecurity assists in 2023 (Z59.4 and Z59.41).

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Over 31,000

Referrals Sent

 

BeneLynk has sent over 31,700 referrals to Lasagna Love. Our #1 food referral organization in 2023. 

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Over 74,000 Food

Pantry Searches

 

BeneLynk's advocates searched for "Food Pantry" assistance over 74,000 times in 2023. 

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Over 59,000 Food

Delivery Searches

 

BeneLynk's advocates searched for "Food Delivery" assistance 59,702 times in 2023.

Our CBO Commitment

Collaborating with Community-Based Organizations

 

Partnering effectively with our health plan partners and community-based organizations (CBOs) like Lasagna Love is a key step towards advancing health equity and building healthy communities. Jamie Sunde, our dedicated Director of Product Management, Community Services & Partnerships overseas these strategic tactics in service of our managed care members:

 

  • External outreach for relationship building and partnership opportunities for closed-loop referrals and capacity building
  • Internal education and awareness for processes to connect members to the right resource based on screened needs
  • Monitoring and evaluation: process improvement to optimize closed-loop referrals and member outcomes
  • Identifying the opportunity and associated strategy to engage a preferred network of proven CBO partners.

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Identification of

Community Needs

 

  • Data-driven understanding of the local population
  • Leveraging Findhelp search and referral data to inform strategy
  • Geolocation overlay to identify communities most in need

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Engagement with

Appropriate CBOs


  • Collaboration with the CBOs that serve our members
  • Partnering with CBOs based on geography and social care initiatives alignment
  • Working with CBOs based on search demand volume

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Education & Awareness of
Preferred Partner Network

  • Content creation, communication, and job aids to facilitate awareness 
  • Implementing enhanced workflows to streamline referrals 
  • Continuous performance improvement to better serve members

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Improving Closed Loop
Referral Process

 

  • Signed MOUs to define collaborative goals
  • Data maintenance to document closed loops and improve efficiencies 
  • Data exchange with partners to drive synergies 

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Member Experience with
Community Resource Referrals

 

  • Post-referral follow-up to ensure member satisfaction
  • Provide feedback to partners and internal teams to optimize the member experience

capacity planning

 

Capacity Building 
with CBOs
 
  • Encourage member connection to additional resources
  • Advocacy for members served, resources needed to continue to expand

CBO Connection Life Cycle

Capacity Building

Identification of Member Needs

 

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A data-driven approach to determine the HRSN of members, what resources are available, and where the target location for a partnership network should take place.

CBO Engagement & Relationship Building

 

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The formulated process of reaching out to CBOs that support many of our members in a particular community.

Education & Awareness

 

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A technical build to incorporate existing workflows, training materials, and communication methods for disseminating preferred partner network information and any process improvements from PDSAs.

Improve Closed Loop Referrals

 

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After matching the right member with the engaged CBO partner for appropriate resources, collect data from CBOs to observe closed-loop improvements.

Member Community Referral Experience

 

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Understand the experience, determine barriers, and create a feedback loop to improve processes and determine opportunities for capacity building within CBOs

Lasagna Love and BeneLynk in the Community

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Jamie Sunde, Director of Product Management, Community Services, and Partnerships

BeneLynk is very excited to have teamed up with Lasagna Love for this boots-on-the-ground effort. We want our members to get the help that they need from an amazing organization that has their hearts in the right place, and Lasagna Love perfectly embodies that commitment. From the initial member's call to BeneLynk, the referral to Lasagna Love, and our active involvement in creating those dishes ourselves, it's truly rewarding to witness our efforts come full circle.

                                                                                                                                 

Community Events

Working at an organization that addresses health-related social needs, BeneLynk employees know just how valuable it is not only to address food needs but also to link people with their larger communities. The Lasagna Love initiative allows BeneLynk employees to volunteer to help people in their community. 

Isabel Hollard
Vicki Jessup
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Community Lynk and Community Lynk+

The Community Lynk and Community Lynk+ solutions offered by BeneLynk facilitate the connection of plan members to a diverse array of over 300,000 federal, local, veteran, and non-governmental benefit programs. These innovative solutions improve member engagement and satisfaction and enhance social care initiatives by identifying, documenting, and surfacing solutions for health-related social needs. 

 

How To Get Involved

 

Is your health plan interested in learning more about partnering with BeneLynk and CBOs like Lasagna Love?

 

By fostering strong bi-directional community partnerships, BeneLynk continuously seeks to understand the complex social care needs of the members they serve and partner with them in their journey to ensure that the best solution is made available to them.

 

Contact us now to get your health plan involved!